AEROLINKSPROSmart transfer platform
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Privacy Policy – AerolinksPro

Last updated: January 2025

Application name: AerolinksPro – Transfer Booking Platform
Application ID: com.aerolinkspro.transfer
Website: https://transfer.aerolinkspro.com

AerolinksPro (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our mobile applications, web platform, and related services (collectively, the “Service”).

This policy complies with: UK General Data Protection Regulation (UK GDPR), EU General Data Protection Regulation (GDPR – Regulation (EU) 2016/679), and Google Play Developer Program Policies.

1. Data Controller

The data controller responsible for your personal data is:
AerolinksPro
Email: support@aerolinkspro.com
Website: https://transfer.aerolinkspro.com

2. Information We Collect

2.1 Information You Provide

Full nameEmail addressPhone numberAccount credentialsBooking details (pickup/drop-off locations, dates, times, vehicle type, luggage)Payment confirmation data (payments processed by third-party providers)Messages sent via customer support chat

2.2 Information Collected Automatically

Device information (device model, OS version, app version)IP addressLanguage and country settingsUsage and interaction dataCrash reports and performance logs

2.3 Location Data

Pickup and drop-off location selectionRoute calculation and distance estimationReal-time trip tracking during an active booking (if enabled)

Location access is not used for advertising and is not collected in the background without user interaction.

3. How We Use Your Data

Provide and operate transfer booking servicesCalculate fares and routesProcess payments securelySend booking confirmations and service notificationsProvide customer support and live chatImprove app performance and user experienceDetect fraud and ensure platform securityComply with legal and regulatory obligations

4. Legal Basis for Processing

Contractual necessity – to deliver booked servicesUser consent – for optional features and communicationsLegal obligations – accounting, tax, and regulatory complianceLegitimate interests – service improvement, security, and fraud prevention

5. Payments

Payments are handled securely by Stripe and other supported payment providers.We do not store full card details.All transactions are processed through PCI-DSS compliant systems.

Please refer to the payment provider’s privacy policy for additional details.

6. Third-Party Services

We use trusted third-party services, including:

Firebase (Google LLC) – authentication, database, notifications, analyticsGoogle Maps & Places APIs – mapping, routing, location searchStripe – payment processingGmail SMTP – transactional email delivery

These providers process data under their own privacy policies and GDPR-compliant agreements.

7. Data Sharing

We do not sell, rent, or trade your personal data.Payment processors for transaction completionInfrastructure and service providers required to operate the ServiceLegal authorities where required by law

8. Data Retention

Account and booking data: while your account remains activeLegal and financial records: as required by lawSupport communications: for quality assurance and dispute handling

You may request deletion of your data at any time.

9. Data Security

Secure Firebase access rulesEncrypted communication (HTTPS)Restricted access to personal dataContinuous monitoring and logging

No system can guarantee absolute security, but we take data protection seriously.

10. Children’s Privacy

AerolinksPro is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

11. Your Rights (UK & EU Users)

Access your personal dataCorrect inaccurate informationRequest data deletionRestrict or object to processingRequest data portabilityWithdraw consent at any time

To exercise your rights, contact: support@aerolinkspro.com

You may also lodge a complaint with your local data protection authority.

12. Cookies (Web Version)

The website transfer.aerolinkspro.com may use cookies to:

Maintain secure sessionsImprove performanceAnalyze website usage

You can control cookies via your browser settings.

13. International Data Transfers

Your data may be processed outside your country of residence. When this occurs, we ensure appropriate safeguards are applied in accordance with GDPR requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be published within the app and on our website. Continued use of the Service indicates acceptance of the updated policy.

15. Contact Us

For any questions or concerns regarding this Privacy Policy:

support@aerolinkspro.com

https://transfer.aerolinkspro.com